Table of Contents
Over 9 years of experience working on computers and the Internet, solving problems, leading teams, getting things done ahead of schedule and under budget. Experience includes development of numerous web sites and web portals using a variety of open source and industry recognized platforms, software applications and development environments.
Kate Walsh | kate.walsh@yahoo.com | 757-642-7568
jBoss-exo-Tomcat, Ant, Maven
MS IIS, SharePoint (SPPS2), Portal Server 2003
FO2RTF, Saxon, DocBook XML/XSLT and FO
JSR-97 (JavaHelp)
Trac Software Configuration Management (SCM) and Issue Tracking
UNIX TC-Shell (tcsh)
MS Sharepoint Portal (2003-7), Ms IIS, SharePoint Designer
SQL Enterprise Manager, Active Directory
SubVersion (SVN), Visual SourceSafe
Visual Studio.net 2000-03,
Oxygen XML Editor, JEdit
Dreamweaver 3.0 - MX2004, Contribute, Fireworks
Adobe Photoshop
Acrobat, WS-FTP, PCAnywhere, CMS, Documentum
Microsoft Office Suite, PC Anywhere
HTML, CSS, ASP, JSP, some PHP, SQL
XML, XSL(T), XML DTD & Schemas
JavaScript, learning Java
Integrated 3rd party VB Script
Experienced with QuickTime, Real & Windows Media formats
Custom built HTML / JavaScript players, SMIL files
SharePoint Portal 2003-07
Sibelius Music Notation Software, Rising Software Music Education Suite software, Sibelius G7 guitar notation software
MS Windows 3.0 - XP
IE, Netscape Navigator, Outlook, Outlook Express, Eudora Light, WS-FTP, MS FrontPage
Top Secret Clearance
Experienced in DocBook & JavaHelp
Experienced in SDLC and Agile methodology
Highly organized and analytical, with a particular affinity for problem solving
Bi-lingual: English, and "techie" (Good people skills AND an enjoyment of staring at code all day)
Certified by Integrity Online International to manage an Integrity Online ISP franchise
Sffolk, VA - JFCOM / J9 / JI&E (KM) SharePoint Portal Developer / System Admin
Responsibilities > May 2007 - Present:
Led the efforts of the server admins to restore functionality of several widely used SharePoint features that had been inoperable for 7 months, since an improper move of the Portal to a different domain. (For example: The ‘Alerts’ feature. Emails now go out again to internal & external users.)
Developed a custom SQL Query performed on the SPPS DB using MS SQL Enterprise Manager & independent research of the Portal DB Schema.
Lead the effort to restore the 'Search'/Indexing feature. It had become disconnected from DB.
Lead the efforts to stand up the Development Environment Server, then ‘restore’ backed up SharePoint data to populate it.
Updated table in DB to grant access to fellow KM staff for processing SupportCenter HelpDesk tickets.
Documented ideas for implementing more industry standard ‘best practices’ for providing tech support, building websites, & solving technical problems - either front or back end.
Was tasked to exclusively process all tickets in the ‘Account Request’ queue. I went further and cleaned it out. Started with about 40 tickets to process. Now, the number of tickets remains between 2-6 awaiting approval.
Processed HelpDesk tickets. (cleaned out the queue)
Created customized image maps using SharePoint Designer.
Added code to the 'Success.aspx' page (auto generates confirmation email) to now arrive with a 'User Agreement' ATTACHED.
Fixed issues like 'missing PDF icon in SP search results' issue on the test server by running a .exe filter, editing XML, configuring search settings, restarting services in IIS, and restarting the server.
Processed (cleaned out) Account request queue, provided tech support via phone, email, in person.
Generally sought to be of service to J9, in whatever I was asked to do, and in my ‘spare time’ fix important features that had been left broken for 7 months.
Norfolk Naval Base (VA) Fleet Forces Command, Fleet Anti-Terrorism
Responsibilities > Oct 2006 - May 2007:
Design, build and apply a new Information Architecture for the website of Fleet Forces Command – N3-AT Fleet Anti-Terrorism, within the Navy Knowledge Online (NKO) system
Interview all staff members (aprox. 20) to gather requirements, and know needs of users
Meticulously archive all documents and pages of old sites (hi & lo side), clear slate, build out new low-side website according to new Info Architectures based on users needs & requirements then duplicate on high-side
Gather documentation, put together a user manual.
Train all staff individually and collectively on the new organization and features of their new site, cast a vision for using a website that was previously never used, do to lack of organization
Organize build and manage NKO Permissions ‘Groups’ for end users, as well as administrators
Train Admins to manage their branch’s section of the website, and assist fellow branch members with website tasks, as well as carry out needed Admin tasks
Migrate newly organized site from NKO and SharePoint 2003 to Microsoft SharePoint 2007
Built out the N3-AT (low-side) directorate website iteratively to evaluate all available options offered in SharePoint 2007, (seeking which ‘Web Part’ makes most logical sense and meets a specific need)
Duplicate steps that had been formulated for NKO site (permissions groups, Info Architecture, feature pages, etc.) but this time in SharePoint 2007
Train all staff on new features offered by SharePoint 2007
Make sure that the NIPRnet (low-side) and SIPRnet (high-side) sites mirror each other.
Responsibilities > June 2005 - July 2006:
Customized company's configuration management and issue tracking system (Trac) modifying ClearSilver templates, and CSS
Developed JSR-97 JavaHelp component and associated help documentation for the JSR-168 Portlet front-end of an unmanned aerial system (UAS) digital media distribution system built entirely on Web Services for JFCOM, as an award winning Horizontal Fusion (http://horizontalfusion.dtic.mil/about/) Portfolio Initiative. Content was organized in DocBook XML, then transformed using XSL and FO into JavaHelp HTML, RTF, and PDF. The help component and documentation was written as such to assist fielded warfighters to use the system on their own in the absence of any technical support
Generated customized HTML, RTF & PDF print output from the same DocBook XML source file using advanced features of the DocBook stylesheets.
Developed for cross browser (IE, Firefox) cross platform (Windows, Mac) compatibility
Independent development was in Oxygen and jEdit with plenty of plugins; first using command-line Java driven Saxon transformations, then leveraging first Ant then later Maven; deploying to first Tomcat, and then the Jboss Application Server hosted on Mac OS X
Worked with developers to author a cohesive CSS, color schema, and interface elements for the digital media distribution system's portlet interface
Initially used a GUI SVN client (svnX), then went completely to command-line svn to version control my projects
Interfaced with company's configuration management and issue tracking system (Trac) to respond to issues opened on my projects, and reference current activities
Created portlet interface mockups using Interface Builder, part of MacOS X's Xcode developer tools
Created all the portlet's iconography using PhotoShop
Authored test plans
Worked to stay current on emerging technologies in the area of Java Software development, AJAX, The Agile Methodolgy, digital media, etc.
Responsibilities > Aug 2004 - May 2005:
Provide technical assistance via phone and email for our software users such as famous, artists, composers, conductors, music directors, teachers, working on either Mac and PC platforms
Keep current on MIDI music trends, instruments, hardware, software, tools, etc. that our users may be using, and be prepared to troubleshoot perceived problems in interfacing them with our software
Compile recipient lists for mass emailings, format and send HTML mass marketing emails to select campaign customers
Responsibilities > June 2000 - July 2003:
Conducted strategy meetings for new site builds and redesigns for old
Delegated project tasks according to skill sets within the team
Developed Information Architecture for numerous domestic and international sites
Assisted in designing/choosing framework methods; Flash, HTML, ASP, VB Script, JavaScript, XML Adobe Acrobat (forms) and CMSs (content management systems) for each new project
Designed GUIs in Photoshop and Dreamweaver, designed template elements, did page layout and CSS in Dreamweaver, and provided on going graphics using Photoshop
Oversaw the appropriate integration of available technologies with the needs of our clients
Planned and provided client training for using / maintaining new sites
Designed and maintained numerous direct marketing email subscription campaigns including community registration pages using Photoshop and Dreamweaver, and worked with the Visual Basic programmer and LDAP server administrator
Responsibilities > April 1998 - June 2000:
Built virtual domains (approximately 50) and personal web spaces (approximately 80) in an MS-IIS for NT environment, managed DNS tables, added all new IP addresses, registered all domain names, managed IMail accounts for all domains, provided on-going FTP tech support for FTP customers
Provided tech support for dial-up customers with their Internet connection settings in MS Windows 3.0 - 2000, some Mac OS support, browser settings for MS IE and Netscape Navigator, email settings for MS Outlook, OE, Netscape Communicator, and Eudora Light
Developed office policies and procedures, audited all new customer accounts and maintained customer database (1500 members) using MS Access, then using proprietary DB software
Developed marketing programs such as "Fundraising With Integrity" (for aiding and partnering with non-profit organizations), "Safe Surf Seminars" (Internet education for organizations), and "Safe Surf Home Parties" (for training customers to become educators and sales representatives)
Maintained company website using MS FrontPage, created new channels as needed (such as FAQ pages, and tutorial self help pages with images and diagrams)
Provided troubleshooting help for our customers with their websites
Responsibilities > 1995 - Present:
Taught beginning and advanced music theory classes for "Young Musicians of Virginia"
Private lesson instructor for guitar, piano, percussion and voice, emphasizing chord theory and ear training
I contributed Project management, information architecture, graphics, page layout, css, forms, custom media players, email subscription campaigns, and registration pages to the following sites:
(This site pre-dated me so I was not involved in it's conception.) Someone else has maintained the sites.
Three years study towards a bachelors in music composition at Belmont University School of Music
One year of general education studies at Tidewater Community College
Jesse Wasserberg, Webmaster CBN.com
(757) 226-7000
jesse.wasserberg@cbn.org
Scott Bendigo, PROSOFT
Portal Engineer/ Information Architect
Engineering Operations, EES, USJFCOM, J9
Comm: (757) 203-3292
Em:scott.bendigo@je.jfcom.mil
SIPR: J9C400@je.jfcom.smil.mil
Elaine Garner, Civilian
J9 Chief Knowledge Officer (Acting), EKS/KM
Experimentation Group, USJFCOM, J9
Comm: (757)203-3635
DSN: 668-3635
Em: Elaine.Garner@je.jfcom.mil
SIPR: J9029@hq.jfcom.smil.mil