KATE WALSH :: Web Developer / Programmer, Project Manager

kate.walsh@yahoo.com | www.katerockey.com | www.solideosites.com


Table of Contents

:: SUMMARY ::
:: SKILLS ::
Software Development & Frameworks:
Software Used:
Languages:
Environments:
New Media:
Call Center Support:
:: OTHER SKILLS ::
:: EXPERIENCE ::
Software Engineer
Software Engineer
Software Engineer
Technical Help Advisor
Project Manager
Operations Manager
Class & Private Music Instructor
:: PORTFOLIO ::
Solo Design Work:
Colaborated Projects
:: EDUCATION ::
:: References ::

:: SUMMARY ::

Over 9 years of experience working on computers and the Internet, solving problems, leading teams, getting things done ahead of schedule and under budget. Experience includes development of numerous web sites and web portals using a variety of open source and industry recognized platforms, software applications and development environments.

Kate Walsh | kate.walsh@yahoo.com | 757-642-7568

Back to Top

:: SKILLS ::

Software Development & Frameworks:

  • jBoss-exo-Tomcat, Ant, Maven

  • MS IIS, SharePoint (SPPS2), Portal Server 2003

  • FO2RTF, Saxon, DocBook XML/XSLT and FO

  • JSR-97 (JavaHelp)

  • Trac Software Configuration Management (SCM) and Issue Tracking

  • UNIX TC-Shell (tcsh)

Software Used:

  • MS Sharepoint Portal (2003-7), Ms IIS, SharePoint Designer

  • SQL Enterprise Manager, Active Directory

  • SubVersion (SVN), Visual SourceSafe

  • Visual Studio.net 2000-03,

  • Oxygen XML Editor, JEdit

  • Dreamweaver 3.0 - MX2004, Contribute, Fireworks

  • Adobe Photoshop

  • Acrobat, WS-FTP, PCAnywhere, CMS, Documentum

  • Microsoft Office Suite, PC Anywhere

Languages:

  • HTML, CSS, ASP, JSP, some PHP, SQL

  • XML, XSL(T), XML DTD & Schemas

  • JavaScript, learning Java

  • Integrated 3rd party VB Script

Environments:

  • Unix, MacOS X

  • MS IIS for Windows NT & XP

  • Site Server, Persits ASPEmail

New Media:

  • Experienced with QuickTime, Real & Windows Media formats

  • Custom built HTML / JavaScript players, SMIL files

Call Center Support:

  • SharePoint Portal 2003-07

  • Sibelius Music Notation Software, Rising Software Music Education Suite software, Sibelius G7 guitar notation software

  • MS Windows 3.0 - XP

  • IE, Netscape Navigator, Outlook, Outlook Express, Eudora Light, WS-FTP, MS FrontPage

Back to Top

:: OTHER SKILLS ::

  • Top Secret Clearance

  • Experienced in DocBook & JavaHelp

  • Experienced in SDLC and Agile methodology

  • Highly organized and analytical, with a particular affinity for problem solving

  • Bi-lingual: English, and "techie" (Good people skills AND an enjoyment of staring at code all day)

  • Certified by Integrity Online International to manage an Integrity Online ISP franchise

Back to Top

:: EXPERIENCE ::

Software Engineer

EG&G Technical Services -

Sffolk, VA - JFCOM / J9 / JI&E (KM) SharePoint Portal Developer / System Admin

Responsibilities > May 2007 - Present:

  • Led the efforts of the server admins to restore functionality of several widely used SharePoint features that had been inoperable for 7 months, since an improper move of the Portal to a different domain. (For example: The ‘Alerts’ feature. Emails now go out again to internal & external users.)

  • Developed a custom SQL Query performed on the SPPS DB using MS SQL Enterprise Manager & independent research of the Portal DB Schema.

  • Lead the effort to restore the 'Search'/Indexing feature. It had become disconnected from DB.

  • Lead the efforts to stand up the Development Environment Server, then ‘restore’ backed up SharePoint data to populate it.

  • Updated table in DB to grant access to fellow KM staff for processing SupportCenter HelpDesk tickets.

  • Documented ideas for implementing more industry standard ‘best practices’ for providing tech support, building websites, & solving technical problems - either front or back end.

  • Was tasked to exclusively process all tickets in the ‘Account Request’ queue. I went further and cleaned it out. Started with about 40 tickets to process. Now, the number of tickets remains between 2-6 awaiting approval.

  • Processed HelpDesk tickets. (cleaned out the queue)

  • Created customized image maps using SharePoint Designer.

  • Added code to the 'Success.aspx' page (auto generates confirmation email) to now arrive with a 'User Agreement' ATTACHED.

  • Fixed issues like 'missing PDF icon in SP search results' issue on the test server by running a .exe filter, editing XML, configuring search settings, restarting services in IIS, and restarting the server.

  • Processed (cleaned out) Account request queue, provided tech support via phone, email, in person.

  • Generally sought to be of service to J9, in whatever I was asked to do, and in my ‘spare time’ fix important features that had been left broken for 7 months.

Back to Top

Software Engineer

EG&G Technical Services

Norfolk Naval Base (VA) Fleet Forces Command, Fleet Anti-Terrorism

Responsibilities > Oct 2006 - May 2007:

  • Design, build and apply a new Information Architecture for the website of Fleet Forces Command – N3-AT Fleet Anti-Terrorism, within the Navy Knowledge Online (NKO) system

  • Interview all staff members (aprox. 20) to gather requirements, and know needs of users

  • Meticulously archive all documents and pages of old sites (hi & lo side), clear slate, build out new low-side website according to new Info Architectures based on users needs & requirements then duplicate on high-side

  • Gather documentation, put together a user manual.

  • Train all staff individually and collectively on the new organization and features of their new site, cast a vision for using a website that was previously never used, do to lack of organization

  • Organize build and manage NKO Permissions ‘Groups’ for end users, as well as administrators

  • Train Admins to manage their branch’s section of the website, and assist fellow branch members with website tasks, as well as carry out needed Admin tasks

  • Migrate newly organized site from NKO and SharePoint 2003 to Microsoft SharePoint 2007

  • Built out the N3-AT (low-side) directorate website iteratively to evaluate all available options offered in SharePoint 2007, (seeking which ‘Web Part’ makes most logical sense and meets a specific need)

  • Duplicate steps that had been formulated for NKO site (permissions groups, Info Architecture, feature pages, etc.) but this time in SharePoint 2007

  • Train all staff on new features offered by SharePoint 2007

  • Make sure that the NIPRnet (low-side) and SIPRnet (high-side) sites mirror each other.

Back to Top

Software Engineer

EchoStorm, Inc. | www.echostorm.net

Responsibilities > June 2005 - July 2006:

  • Customized company's configuration management and issue tracking system (Trac) modifying ClearSilver templates, and CSS

  • Developed JSR-97 JavaHelp component and associated help documentation for the JSR-168 Portlet front-end of an unmanned aerial system (UAS) digital media distribution system built entirely on Web Services for JFCOM, as an award winning Horizontal Fusion (http://horizontalfusion.dtic.mil/about/) Portfolio Initiative. Content was organized in DocBook XML, then transformed using XSL and FO into JavaHelp HTML, RTF, and PDF. The help component and documentation was written as such to assist fielded warfighters to use the system on their own in the absence of any technical support

  • Generated customized HTML, RTF & PDF print output from the same DocBook XML source file using advanced features of the DocBook stylesheets.

  • Developed for cross browser (IE, Firefox) cross platform (Windows, Mac) compatibility

  • Independent development was in Oxygen and jEdit with plenty of plugins; first using command-line Java driven Saxon transformations, then leveraging first Ant then later Maven; deploying to first Tomcat, and then the Jboss Application Server hosted on Mac OS X

  • Worked with developers to author a cohesive CSS, color schema, and interface elements for the digital media distribution system's portlet interface

  • Initially used a GUI SVN client (svnX), then went completely to command-line svn to version control my projects

  • Interfaced with company's configuration management and issue tracking system (Trac) to respond to issues opened on my projects, and reference current activities

  • Created portlet interface mockups using Interface Builder, part of MacOS X's Xcode developer tools

  • Created all the portlet's iconography using PhotoShop

  • Authored test plans

  • Worked to stay current on emerging technologies in the area of Java Software development, AJAX, The Agile Methodolgy, digital media, etc.

Back to Top

Technical Help Advisor

Sibelius Software USA - The world market leader in software for writing, teaching and publishing music. | www.sibeliususa.com

Responsibilities > Aug 2004 - May 2005:

  • Provide technical assistance via phone and email for our software users such as famous, artists, composers, conductors, music directors, teachers, working on either Mac and PC platforms

  • Keep current on MIDI music trends, instruments, hardware, software, tools, etc. that our users may be using, and be prepared to troubleshoot perceived problems in interfacing them with our software

  • Compile recipient lists for mass emailings, format and send HTML mass marketing emails to select campaign customers

Back to Top

Project Manager

CBN Internet Media | www.cbn.com

Responsibilities > June 2000 - July 2003:

  • Conducted strategy meetings for new site builds and redesigns for old

  • Delegated project tasks according to skill sets within the team

  • Developed Information Architecture for numerous domestic and international sites

  • Assisted in designing/choosing framework methods; Flash, HTML, ASP, VB Script, JavaScript, XML Adobe Acrobat (forms) and CMSs (content management systems) for each new project

  • Designed GUIs in Photoshop and Dreamweaver, designed template elements, did page layout and CSS in Dreamweaver, and provided on going graphics using Photoshop

  • Oversaw the appropriate integration of available technologies with the needs of our clients

  • Planned and provided client training for using / maintaining new sites

  • Designed and maintained numerous direct marketing email subscription campaigns including community registration pages using Photoshop and Dreamweaver, and worked with the Visual Basic programmer and LDAP server administrator

Back to Top

Operations Manager

Integrity Online of Eastern Virginia - ISP

Responsibilities > April 1998 - June 2000:

  • Built virtual domains (approximately 50) and personal web spaces (approximately 80) in an MS-IIS for NT environment, managed DNS tables, added all new IP addresses, registered all domain names, managed IMail accounts for all domains, provided on-going FTP tech support for FTP customers

  • Provided tech support for dial-up customers with their Internet connection settings in MS Windows 3.0 - 2000, some Mac OS support, browser settings for MS IE and Netscape Navigator, email settings for MS Outlook, OE, Netscape Communicator, and Eudora Light

  • Developed office policies and procedures, audited all new customer accounts and maintained customer database (1500 members) using MS Access, then using proprietary DB software

  • Developed marketing programs such as "Fundraising With Integrity" (for aiding and partnering with non-profit organizations), "Safe Surf Seminars" (Internet education for organizations), and "Safe Surf Home Parties" (for training customers to become educators and sales representatives)

  • Maintained company website using MS FrontPage, created new channels as needed (such as FAQ pages, and tutorial self help pages with images and diagrams)

  • Provided troubleshooting help for our customers with their websites

Back to Top

Class & Private Music Instructor

Responsibilities > 1995 - Present:

  • Taught beginning and advanced music theory classes for "Young Musicians of Virginia"

  • Private lesson instructor for guitar, piano, percussion and voice, emphasizing chord theory and ear training

Back to Top

:: PORTFOLIO ::

Colaborated Projects

I contributed Project management, information architecture, graphics, page layout, css, forms, custom media players, email subscription campaigns, and registration pages to the following sites:

Back to Top

:: EDUCATION ::

  • Three years study towards a bachelors in music composition at Belmont University School of Music

  • One year of general education studies at Tidewater Community College

 

 

:: REFERENCES ::

 

Jesse Wasserberg, Webmaster CBN.com
(757) 226-7000
jesse.wasserberg@cbn.org

 

Scott Bendigo, PROSOFT
Portal Engineer/ Information Architect
Engineering Operations, EES, USJFCOM, J9
Comm: (757) 203-3292
Em:scott.bendigo@je.jfcom.mil
SIPR: J9C400@je.jfcom.smil.mil

 

Elaine Garner, Civilian
J9 Chief Knowledge Officer (Acting), EKS/KM
Experimentation Group, USJFCOM, J9
Comm: (757)203-3635
DSN: 668-3635
Em: Elaine.Garner@je.jfcom.mil
SIPR: J9029@hq.jfcom.smil.mil

 

Back to Top


Contact: Kate Walsh | kate.walsh@yahoo.com | 757-642-7568